The Despatch Global Service Network (GSN) is driven by experience. We provide expert technical service, a range of installation options and an extensive parts inventory to all of our customers worldwide. The GSN aims to exceed customer expectations by going above and beyond what an average equipment manufacturer will provide. Whether you are looking for global service, installation, parts or advice, we have you covered.

THE PARTS YOU NEED TO KEEP YOU UP AND RUNNING

Despatch carries an extensive OEM parts inventory and has the capability to provide timely shipping of critical parts for customers both in the US and internationally. We have an extensive equipment database including documentation of equipment manufactured decades ago, along with a complete history detailing repairs and modifications Despatch has performed.

Our global parts team is standing by, ready to assist you with all of your parts and equipment needs. Give us a call for pricing and availability of replacement parts. We have the knowledge and equipment to help keep your equipment operating at full capacity.

PARTS RETURN POLICY

Please talk to one of our representatives to receive a Material Return Authorization (MRA) number. A restocking fee may apply under certain circumstances. A one year warranty applies to most replacement parts.

SERVICE REPAIRS - WE’RE HERE FOR YOU, WHENEVER, WHEREVER

When you call our service help line, you will be speaking with experienced, knowledgeable personnel fully capable of assisting you with any equipment questions you may have. Our network of Certified Service Representatives is spread out across the globe to provide technical support and service to our customers worldwide.

Our technicians are available to assist you with product maintenance, troubleshooting, retrofits and equipment modifications for when your equipment no longer meets your current needs.

PRODUCT WARRANTY INFORMATION/TERMS AND CONDITIONS

Standard Product Warranty - Standard Product Warranty (EU and India)
Custom and High Temperature Product Warranty - Lifetime Product Warranty - Terms and Conditions