TECHNICAL BULLETINS
The Global Service Team at Despatch is committed to ensuring our customers have access to the latest product information available. Listed below are Technical Bulletins which detail upgrades, software revisions and BKM’s employed by our Engineering and Global Service Team, as well as, background information that provides the basis for the Technical Bulletin. If you have any questions or need additional information regarding the bulletins listed below, please contact Despatch Technical Support at 1(800) 473-7373.
Peak Temperature vs Fixture Position (07-18-2013)
Carbon Fiber Oxidation Oven Belt Drive Installation (06-13-2013)
Protocol 3™ High Limit Calibration Error (02-27-2013)
Protocol 3™ Communications (02-20-2013)
FIELD SERVICE BULLETINS
Listed below are Field Service Bulletins provide instructions for oven service that our field service team frequently conducts. These bulletins are made available so that your own qualified service technician can conduct this service.
Lab Oven Heater Circuit Troubleshooting
Oven Not Heating Troubleshooting
Partlow 1462 profile programming
Protocol Plus Communications troubleshooting 11.26.12
Protocol Plus Profile Programming
Protocol3 Engineering Units (PDF)
VIDEO - Changing Engineering Units on Protocol 3
Protocol3 High Limit Calibration
Protocol3 Profile and configuration file backup and restore
Purge timer 012425 to 253100 rev 4-27-11
Service help line hours:
Monday through Friday –
5:00am to 4:30pm CST
Contact Service and Parts:
USA 1-800-473-7373
International 1-952-479-4112
Fax: 1-952-469-8193
EXTENDED WARRANTY OPTIONS AVAILABLE
Home / Site Map / Contact Us / Privacy Statement
Follow us on: Twitter | LinkedIn | YouTube